Privacy Policy

At BanushPack, we take our duty to safeguard your privacy very seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from BanushPack (the “Site”).

BanushPack will only collect and use your personal information where we have a lawful and legitimate business reason to do so. Our policy is designed so that we hold only the essential and minimum amount of information required for running a lawful and GDPR-compliant e-commerce business.

Please read our Privacy Policy carefully in order to understand how and why we collect any personal information from or about you, and how we use it in the operation of our business.

PERSONAL INFORMATION WE COLLECT

Your personal information means any information about you, that is provided to us by you yourself or by any third parties. It is information that is produced in relation to services provided to you.

Device Information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
 
We collect Device Information using the following technologies:
 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Order Information
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers,  email address, and phone number. We refer to this as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
 
HOW DO WE USE YOUR PERSONAL INFORMATION
 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud;
and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
 
OTHER USES OF ORDER INFORMATION
 
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SECURITY

As standard, all our company computers, tablets and mobiles, that have access to your data are protected by passwords to ensure client privacy. We regularly run Anti-Virus checks to ensure that our systems are bug free and fully secured.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:
 
https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/.
 
You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to any lawful request from law enforcement agencies for information we receive, or to otherwise protect our rights.
 
BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
 
You can opt out of targeted advertising by using the links below:
 
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
 
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
 
DO NOT TRACK
 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
 
YOUR RIGHTS
 
GDPR provides you with the right to access the information we hold about you and for it to be removed from our systems at any time.You also have the right to ask that your personal information be corrected or updated. If you would like to exercise this right, please contact us by e-mail at info@banushpack.com
 
DATA RETENTION
 
When you place an order through the Site, we will maintain your Personal Information for our records for only as long as absolutely necessary or until you ask us to delete this information.
 
CHANGES

We review the privacy policy every 6 months to ensure it that we do not hold any more information about you than is absolutely necessary to run the business.

We may also update this privacy policy in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
 
MINORS
 
The Site is not intended for individuals under the age of majority of their respective countries, states or provinces of residence. By visiting or purchasing from our Site you represent that you are the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@banushpack.com and we will process your request within 14 days.